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User Agreement

This User Agreement (hereinafter referred to as the Agreement) regulates the relations between the owner https://cyber-case.net (hereinafter referred to as the Ceber Case or Administration) on the one hand and the site user on the other.

The Ceber Case website is not a mass media outlet.

By using the site, you agree to the terms of this agreement.

If you do not agree to the terms of this agreement, do not use the Cyber Case website!

Rights and obligations of the parties

The user has the right to:

to search for information on the site, to receive information on the site, to copy information to other sites with an indication of the source, to use the site information for personal non-commercial purposes, to use the site information for commercial purposes with the permission of the administration, the administration undertakes:- to maintain the functionality of the site, except in cases when this is impossible for reasons beyond the control of the Administration.- to carry out versatile protection of the User account

The administration has the right to:

at its own discretion and if necessary, create, modify, cancel the rules to restrict access to any information on the site, create, modify, delete information

The User undertakes to:

to ensure the accuracy of the information provided, to ensure the safety of personal data from access by third parties, to update the Personal data provided during registration, in case of their change, to disrupt the operation of the site, to create several accounts on the Site, if in fact they belong to the same person, to perform actions, aimed at misleading other Users, do not transfer your account and / or login and password of your account to third parties, do not register an account on behalf of or instead of another person, except for cases provided for by the legislation of the Russian Federation, use scripts (programs) for automated collection of information and / or interaction with the Site and its Services

The Administration undertakes to:

to maintain the functionality of the site, except in cases when it is impossible for reasons beyond the control of the Administration.perform comprehensive protection of the User account

Responsibility of the parties

the administration is not responsible for the discrepancy between the services expected by the User and actually received by the administration does not bear any responsibility for the services provided by third parties in the event of a force majeure situation (hostilities, emergency, natural disaster, etc.) The Administration does not guarantee the safety of the information posted by the User, as well as the uninterrupted operation of the information resource

Terms of the Agreement

This Agreement comes into force upon registration on the site.

The Agreement ceases to be valid when a new version of it appears.

The Administration reserves the right to unilaterally change this agreement at its discretion.

The Administration does not notify users about changes in the Agreement.

Refund Policy

Cyber Case guarantees customers a full or partial refund in case of an erroneous payment.

The Client can claim a refund in the following cases:

- until the opening of the cases;

The request for a refund is sent in a free form by e-mail [email protected] with the subject "Refund of funds". The following data should be specified in the letter:·

your username and id on the site.;·

the amount of the payment and the currency in which it was made;·

reason for the refund;·

date of the transaction;·

payment system;·

a scanned copy of the payment transfer document / screenshot in the case of using electronic payment systems (this document is sent if available, receiving such a document will speed up the processing of the request for a refund);·

your contact information (e-mail, telegram, VK).

Refunds are not made when submitting an application after 14 (fourteen) or more days from the date of payment for the service, as well as when opening cases from the moment of payment, or from the sale of skins after opening cases.

How can I refuse an erroneous payment and return the money?

Did you incorrectly specify the amount, mistakenly transferred funds, or decided to refuse to open cases without using the funds on the balance sheet? In this case, you can get your money back by sending an email [email protected] with the subject "Refund of an erroneous payment". The following data should be specified in the letter:·

your full name;·

the amount of the payment and the currency in which it was made;·

reason for the refund;·

date of the transaction;·

payment system;·

a scanned copy of the payment transfer document / screenshot in the case of using electronic payment systems (this document is sent if available, receiving such a document will speed up the processing of the request for a refund);·

your contact information (e-mail, telegram, VK).

Terms and methods of refund

Terms of consideration of applications – within 7 (seven) working days.

The refund payment is made within 5 (five) business days after the confirmation of the refund request. The refund is made in rubles by transferring the required amount to the customer's details (the refund is possible only to the card from which the payment was made). The duration of the transaction is from 1 to 5 banking days, and depends on the bank. The commission of payment systems and the bank, in this case, remains on the client's side, and is deducted from the amount requested for a refund.

This Refund Policy is subject to change without prior notice.